Welcome to the Titan Swords FAQ page, your go-to resource for answers about our high-quality replica swords, cosplay props, and warfare collectibles. Designed for sword enthusiasts, cosplayers, and collectors, this guide addresses common questions to ensure a seamless and secure shopping experience on titanswords.com. Can’t find your answer? Contact our support team for assistance!
If you have other questions, please just send it to support@titanswords.com.
Need Help?
Ordering and Payments
We accept secure payments via Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and bank wire transfers for bulk orders. All transactions are protected by 256-bit SSL encryption. Learn more on our secure shopping page.
Enter your coupon code (e.g., TS10 ) in the discount field at checkout. The savings will be applied instantly. Only one code per order is allowed. Check our promotions page for current offers.
Yes! We offer custom replica swords and cosplay props tailored to your specifications.
Shipping and Delivery
Yes, we provide worldwide shipping to most countries. Shipping costs vary by destination and order weight, displayed at checkout. Review our shipping policy for details on international rates and customs fees.
After your replica sword or collectible ships, you’ll receive a tracking number via email. Monitor your delivery in real-time via our account portal or the carrier’s website. See our shipping policy for more.
We offer standard shipping (free on orders over $900) and express shipping for faster delivery. Choose your preferred method at checkout. Details are available on our shipping information page.
Orders are processed within 1 business day and shipped via FedEx, UPS, or local carriers. Delivery times range from 4-7 business days, depending on location and shipping method.
We currently do not ship to P.O. Boxes or APO/FPO addresses. Please provide a physical address for reliable delivery, as noted in our shipping policy.
Returns and Exchanges
Contact our support team within 72 hours of delivery with your order number and photos of the damaged or incorrect item. We’ll provide a free replacement or refund, as outlined in our returns policy.
At Titan Swords, your satisfaction with our replica swords and collectibles is important. We only accept returns or exchanges in the rare event that your item arrives damaged or with manufacturing defects (e.g., scratches). Please note: We do not offer returns or exchanges for buyer's remorse (e.g., if you change your mind after receiving your order). We encourage you to review your order carefully before completing your purchase. If you receive a damaged or defective item, please contact us immediately at support@titanswords.com to initiate the proces
Refunds are processed within 3 business days of receiving your returned item. Funds are returned to your original payment method.
Products and Services
Titan Swords specializes in premium replica swords, cosplay props, and warfare collectibles crafted with superior materials and precision. Our customization options, fast shipping, and exceptional customer service set us apart. Explore our shop page to see our quality.
Follow the care instructions provided with your sword or collectible. We recommend polishing blades regularly and storing them in a dry environment. Find tips on our FAQ page.
Subscribe for restock notifications on the product page or contact our support team. We’ll notify you when your desired replica sword or collectible is available again.
Wholesale and Custom Orders
Yes, we provide competitive wholesale pricing for bulk orders of 5 or more replica swords or collectibles. Apply for a dealer account on our wholesale page to access exclusive discounts.
Absolutely! Our dropshipping program allows retailers to sell our swords without holding inventory. Learn more on our wholesale page.
Promotions and Updates
Subscribe to our newsletter on our promotions page for exclusive discounts, new arrivals, and event specials. Follow us on social media via our contact page for flash sales
Yes! First-time buyers can use coupon code “TS10” for 10% off their first order. Check our promotions page for additional deals.
General Inquiries
We prioritize data protection and never share your personal information. Our Privacy Policy details how we handle your data. Read it on our privacy policy page.
Yes, gift cards are available in various denominations and never expire. Purchase them on our gift card page for cosplayers or collectors in your life.
Contact our support team immediately. If your order hasn’t shipped, we’ll update the address. If shipped, we’ll work with the carrier to redirect, though fees may apply. See our shipping policy.