Shipping Policy

Last Updated: May 04, 2026

Titan Swords aims to provide clear and reliable shipping information for all orders. The delivery estimates below are based on our current shipping setup and may vary slightly due to carrier delays, customs clearance, public holidays, or other circumstances outside our control.

1. Order Processing

Orders are normally processed within 1–3 business days.

You will receive an order confirmation after purchase and tracking information once your order has been dispatched.

2. Estimated Delivery Times

Our estimated total delivery times are:

The above estimates include normal order processing and delivery time.

Delivery times are estimates and may occasionally be affected by customs, carrier delays, weather, holidays, or remote delivery locations.

Remote Areas: For some hard-to-access areas, an additional fee charge is approximately $50 . Most of these are outside of the urban centers, and we will notify you of extra fees incurred during checkout.

3. Shipping Costs

United Kingdom: Standard shipping is FREE.

United States: Shipping charges, where applicable, are displayed at checkout.

Canada & International Orders: Shipping rates are calculated according to the order weight and destination and are clearly displayed at checkout before payment.

There are no undisclosed standard shipping charges added after checkout.

4. International Shipping

Titan Swords ships to supported international destinations available at checkout.

International orders may be subject to customs duties, import taxes or local fees. Unless specifically stated as included at checkout, these charges are the responsibility of the customer.

Customs clearance may occasionally extend the estimated delivery time.

5. Tracking Your Order

Orders are shipped using trackable delivery services where available.

Once your order has been dispatched, you will normally receive a tracking number or tracking link by email.

If your tracking has not updated for an unusual period, please contact:

support@titanswords.com

6. Incorrect Address & Undeliverable Orders

Customers are responsible for providing a complete and accurate shipping address.

If an order is returned because of an incorrect address, refused delivery, failed delivery attempts, or failure to collect the parcel, an additional shipping charge may apply for re-delivery.

We will inform you before arranging another shipment.

7. Lost or Damaged Orders

If your package is lost or arrives damaged, please contact us as soon as possible.

For damaged deliveries, we recommend contacting us within 48 hours of delivery and providing:

• Order number
• Photos of the item
• Photos of the packaging
• Description of the issue

Depending on the circumstances, we may arrange an appropriate replacement or refund.

Nothing in this section limits any statutory consumer rights that apply to you.

8. Returns & Exchanges

Eligible returns and exchanges are covered by our 30-Day Refund & Returns Policy.

The same eligibility and condition requirements apply to both returns and exchanges.

Please review our Refund & Returns Policy for full details regarding change-of-mind returns, return shipping, exchanges and refunds.

9. Contact Us

Titan Swords
Website: titanswords.com
Email: support@titanswords.com
Phone: +1 (212) 804-6252
Business Hours: Monday–Friday, 9:00 AM–6:00 PM EST
Live Chat: Available 24/7
Address: 3033 Brighton 13th, Brooklyn, NY 11235, United States

© 2026 Titan Swords. All rights reserved.