Privacy Policy

Last Updated: June 16, 2025

At Titan Swords, we understand the trust you place in us when you share your personal information. This document outlines how http://www.titanswords.com/  handles your data, ensuring your privacy is honored as you explore our collection of replica swords, collectible sword, and iconic Sword. We are a [USA-based] company dedicated to transparency and the security of your information.

1. Information We Collect

To fulfill your orders and provide an excellent shopping experience for replica swords and collectible sword, we collect various types of information:

  • Personal Identification Information: Your name, email address, mailing address, and phone number. This is essential for processing your orders and keeping you updated.
  • Billing & Payment Information: Credit card details, billing address, and other payment information. This data is securely processed by our trusted third-party payment providers to complete your purchases of high-grade stainless steel swords. We do not store full credit card numbers on our servers.
  • Account Information: If you create an account, we collect your username and a password (encrypted) to help you manage your orders and preferences.
  • Business Information (Optional): If you are purchasing for a business, we may collect your company name.
  • Usage Data: Information about how you interact with our website, such as your IP address, browser type, pages viewed, time spent on pages, and referring URLs. This helps us improve your experience finding movie swords, video game swords, and anime blades.
  • Cookies & Tracking Technologies: We use cookies and similar technologies (like pixels and web beacons) to enhance your Browse experience, remember your preferences, analyze site traffic, and support our marketing efforts. See our "Cookie Policy" section for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process your purchases of replica swords, ship your items, and send order confirmations and updates.
  • Customer Service: To respond to your inquiries, concerns, and requests via email or live chat, ensuring you get the support you need for your collectible swords.
  • Account Management: To administer your user account and process any refunds.
  • Marketing & Communication: To send you newsletters, promotional offers, and updates about new Titan Swords products (like fantasy swords or cosplay props), only if you have opted in to receive them. You can easily opt-out at any time.
  • Website Improvement: To understand how our website is used, identify areas for improvement, and enhance your overall shopping experience for iconic blades.
  • Security & Fraud Prevention: To protect our website and customers from fraudulent transactions and unauthorized access.

3. Information Sharing and Disclosure

Your privacy is paramount. We do not sell your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: We share necessary information with third-party companies that perform services on our behalf, such as payment processing, order fulfillment, shipping carriers (like DHL for trackable express delivery), and customer support. These partners are authorized to use your personal information only as needed to provide these services to us.
  • Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
  • Business Transfers: In the event Titan Swords is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. You will be notified via email or a prominent notice on our website of any such change in ownership or control of your personal information.

4. Third-Party E-commerce Solutions

Our online store and secure shopping cart are hosted by a reputable e-commerce platform provider. They directly collect and process your billing information to facilitate your orders. This provider operates under its own privacy policies, which we encourage you to review.

5. Testimonials

We may post customer testimonials on our website, which could contain personal information like your name. We will always obtain your explicit consent before posting any testimonial. If you wish to have your testimonial or personal information removed from our site, please contact us via our contact form.

6. Cookies and Tracking Technologies

Like most websites, http://www.titanswords.com/ uses "cookies" and other tracking technologies. Cookies are small data files stored on your device that help us remember your preferences, analyze website traffic, and personalize your experience. We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted).

These technologies help us:

  • Maintain your shopping cart.
  • Remember your login details for your Titan Swords account.
  • Understand which replica swords you view most.
  • Deliver relevant advertisements.

You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

7. Data Security

The security of your personal information is a top priority for Titan Swords. We implement industry-standard security measures, including encryption and secure server infrastructure, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Data Rights

You have certain rights regarding the personal information we hold about you:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction/Update: You have the right to correct any inaccurate or incomplete personal information we have about you.
  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
  • Opt-out of Marketing: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. If we make any significant changes, we will notify you by email (sent to the email address specified in your account) or by means of a prominent notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices to ensure you are always informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Our 24/7 customer support is here to assist with questions about replica swords, shipping, or returns. Reach us via:

  • Phone: +1(212) 804-6252

  • Live Chat: Available 24/7 or titanswords.com/contact

  • Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST

  • Address: Titan Swords, 418 BROADWAY STE N ALBANY, NY 12207 , USA

We’re committed to exceptional customer service to ensure a smooth shopping experience for all collectors and cosplayers, as highlighted in our support section.